Return Policy

Return & Exchange Policy

 

We aim to provide our customers with a pleasant shopping experience. Please review the following terms and conditions before requesting a return or exchange.

01

Return & Exchange Period

Gowns & Accessories

24 Hours

Returns and exchanges are accepted within 24 hours of purchase.

Ready-to-Wear Clothing

14 Days

Returns and exchanges are accepted within 14 days of purchase.

02

Non-Refudndable & Non-Exchangeable Items

Returns and exchanges are not accepted for:

× Custom-made orders or items that have been altered.
×Undergarments.
03

Item Condition

To be eligible for a return or exchange, items must be unused, in their original condition, and have all original tags attached.

04

International Shipping

No refunds or exchanges are accepted for items shipped outside Kuwait.